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FAQ
Every question we've been asked — answered.
Products & use
What does "research use only" mean?+
Our peptides are intended for in-vitro laboratory research by qualified researchers. They are not approved for human or veterinary consumption, diagnostic use, or therapeutic use of any kind.
Are your peptides FDA-approved?+
No. Research peptides are not drugs and are not approved by the FDA. Anyone selling peptides as FDA-approved, prescription, or consumption-ready is misrepresenting them.
What is lyophilized powder?+
Freeze-dried peptide, the most stable form for shipping and long-term storage. Reconstitute in bacteriostatic water or sterile saline at the concentration your protocol requires.
How do I store lyophilized vials?+
2–8 °C short term, or −20 °C long term, protected from light and moisture. Once reconstituted, refrigerate and use within 30 days.
Purity & standard
What purity do you ship at?+
Everything in the catalog is above 99% purity. That's our floor — lots that come back under that number don't reach the catalog.
What does that >99% number refer to?+
The percentage of the intended peptide sequence in the lyophilized powder, net of residual solvents and counter-ions. It's the standard measure quoted on research-grade peptide inventory.
Do you publish lot-level reports?+
Not at this time. As the catalog matures we'll expand the public information we share per lot. In the meantime, requests can be sent to Jftresearchllc@gmail.com.
Ordering & payment
Why Zelle only?+
Zelle moves money bank-to-bank with no processor in the middle — zero fees, no frozen-account risk, and no surprise chargebacks. That keeps prices honest.
When does my order ship?+
The next business day after payment is confirmed. Orders placed Friday after 2pm ET ship Monday.
Do you accept international orders?+
Not at this time. We ship to addresses within the continental US only.
Can I change or cancel my order?+
Yes, up until we ship it. After the label prints we can't retrieve the package, but any issue on arrival is covered by our refund policy.
Do you offer bulk or wholesale pricing?+
Yes — contact us with quantities and SKUs and we'll prepare a quote.
Shipping & delivery
How are packages protected in transit?+
Each vial is sealed and cushioned inside a rigid mailer. Lyophilized powder is shelf-stable when the seal is intact, so normal overnight transit doesn't compromise the product.
What if my package is damaged on arrival?+
Email us within 48 hours of delivery with photos of the mailer and vial. If the seal is broken or the vial is damaged we'll replace it — see the refund policy.
Do you ship to PO boxes or freight forwarders?+
No — overnight carriers require a physical street address.
Account & privacy
Do I need an account?+
No account is required. Track any order anytime via order lookup using your email and order number.
Do you sell my information?+
Never. Details in the privacy policy.
Didn't find your answer?
The lab desk reads every message. Reach us via the contact form or at Jftresearchllc@gmail.com.
Contact the deskJFT Research
Ready when your study is.
Single vials, above 99% purity, shipped overnight.